Two-way conversations with media, buttons, and verified business profiles. The default channel in our region.
AI Chatbots
Conversational interfaces that move work forward.
WhatsApp, web, mobile, voice — assistants grounded in your data, your tone, and your business rules.
Not a chat widget. A working colleague.
A useful assistant knows your products, sees your data, follows your rules, and hands off to a human at the exact moment it should. We build assistants that can actually close the loop — not just answer FAQs.
Wherever your customers are
Web chat
Embedded in your marketing site and authenticated portal, aware of the user's session and context.
Mobile in-app
Native chat surfaces in your Android and iOS apps with deep linking into product flows.
Voice
Spoken interfaces for hands-busy contexts — drive-through, warehouse, field operations.
Capability set
- Natural language understanding across French, English, Haitian Creole, and Spanish
- Grounded answers from your documents and databases — not generic web search
- Tool use: lookups, transactions, ticket creation, payment initiation
- Smart escalation to a human with full conversation context
- Per-user memory and history with explicit consent and retention controls
- Conversation analytics, deflection rate, satisfaction tracking
Where we've deployed
Retail and POS — order status, in-store availability, returns
Banking and fintech — balance, transaction lookup, card controls
Telco — plan lookup, top-up, basic support
Public services — appointment booking, status queries, document requests
Realistic timeline
- Week 1
Discovery, intent mapping, data access review.
- Week 3
Working prototype with grounded answers and internal eval suite.
- Week 6
Pilot with a controlled cohort, conversation analytics live.
- Week 10+
Production rollout, on-call rotation, continuous improvement loop.